1. Health notice — not a medical device
PillStamp is not a medical device and does not provide medical advice, diagnosis, or treatment. The App is a personal organization tool: it helps you remember and log your doses, nothing more. It is not a substitute for your doctor, pharmacist, or any other healthcare professional. Always consult a professional about your medications, doses, and interactions, and before starting, changing, or stopping any treatment.
Reminders can fail. An alarm may not fire if your phone is off or out of battery, if the system restricts the App in the background, if you revoke notification permissions, or if an error occurs. For that reason, never rely on the App as your sole safeguard for critical medication. Always keep an additional backup for treatments that cannot be missed. To the maximum extent permitted by law, we are not responsible for missed or duplicated doses or for any health consequence arising from reliance on the App.
2. Acceptance of these terms
These Terms & Conditions (“Terms”) form a binding agreement between you and HiveDevOps Technology Sociedad de Responsabilidad Limitada (“HiveDevOps,” “we,” “us,” or “our”), a company organized under the laws of the Republic of Costa Rica, governing your use of the PillStamp mobile application and related services (the “Services”). By downloading, accessing, or using the Services, you agree to these Terms and to our Privacy Policy. If you do not agree, do not use the Services.
3. The Service
PillStamp is a confirmation-first pill reminder and medication tracker: you enter your medications and schedules (in blocks or every N hours), mark each dose as taken, and can enable optional local alarms and the elder-friendly Comfort mode. Your data is backed up under an anonymous identifier so you can restore it. We may add, change, or remove features at any time.
4. Your responsibility
You are responsible for the information you enter — medication names, doses, and schedules — and for verifying it against your prescription or with a healthcare professional. The App displays what you enter; it does not review prescriptions, detect dosing errors, or check drug interactions. You are also responsible for keeping your device able to deliver reminders (battery, notification permissions, volume).
5. Eligibility
You must be at least 13 years old (or the minimum age of digital consent in your country, if higher) to use the App. The App is intended for adults managing their own medications.
6. Advertising
The App is free and displays banner advertisements provided by third parties (Google AdMob). Your interaction with ads, and any third-party site or offer they lead to, is governed by those third parties’ terms and privacy policies. Your medication data is never shared with the ad network (see the Privacy Policy).
7. Acceptable use
You agree not to:
- Use the Services for any unlawful purpose or in violation of these Terms.
- Reverse engineer, decompile, or attempt to extract source code, except to the extent permitted by law.
- Interfere with the Services or their infrastructure, or access them using bots or other automated means.
8. Intellectual property
The App — its software, branding, names, logos, designs, and content — is owned by HiveDevOps or its licensors and is protected by intellectual property laws. Subject to these Terms, we grant you a limited, personal, non-exclusive, non-transferable, revocable license to use the App for your personal, non-commercial use. The medication data you enter is yours.
9. Third-party services
The Services rely on third-party platforms and providers, including Google Firebase, Google AdMob, Apple, and Google Play. Your use of those services may also be subject to their terms. We are not responsible for third-party services.
10. Disclaimers
The Services are provided “as is” and “as available” without warranties of any kind, whether express or implied, including implied warranties of merchantability, fitness for a particular purpose, and non-infringement. We do not warrant that the Services will be uninterrupted, accurate, error-free, or secure, or that any reminder will be delivered on time or at all. Some jurisdictions do not allow the exclusion of certain warranties, so some of these exclusions may not apply to you.
11. Limitation of liability
To the maximum extent permitted by law, HiveDevOps and its officers, employees, and suppliers will not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of data, profits, or goodwill — including, without limitation, the consequences of missed, delayed, or duplicated doses or of undelivered reminders — arising from or related to your use of the Services or reliance on them. To the extent liability cannot be excluded, our total liability for any claim is limited to US $50. Nothing in these Terms limits liability that cannot be limited under applicable law, including non-waivable consumer rights (Law No. 7472).
12. Indemnification
You agree to indemnify and hold harmless HiveDevOps from claims, damages, and expenses (including reasonable legal fees) arising out of your misuse of the Services, your violation of these Terms, or your violation of any law or third-party right.
13. Termination
We may suspend or terminate your access to the Services at any time if you violate these Terms or to protect the Services or other users. You may stop using the Services at any time and delete your data from within the App. Sections that by their nature should survive termination (such as intellectual property, disclaimers, and limitation of liability) will survive.
14. Governing law and disputes
These Terms are governed by the laws of the Republic of Costa Rica, without regard to its conflict-of-laws rules. Subject to any non-waivable rights you have under the consumer law of your country of residence, you agree that the courts located in San José, Costa Rica, will have jurisdiction over any dispute arising from these Terms or the Services.
15. Changes to these Terms
We may update these Terms from time to time. When we make material changes, we will revise the “Last updated” date above and provide notice as appropriate. Your continued use of the Services after changes take effect constitutes acceptance of the updated Terms.
16. Apple App Store — additional terms (EULA)
If you download the App from the Apple App Store, the following additional terms apply, and they prevail over any conflicting terms above with respect to your use on Apple devices:
- Parties. These Terms are between you and HiveDevOps only, not with Apple. Apple is not responsible for the App or its content.
- Scope of license. The license granted to you is a non-transferable license to use the App on any Apple-branded products that you own or control, as permitted by the Usage Rules in the Apple Media Services Terms.
- Maintenance and support. HiveDevOps is solely responsible for providing any maintenance and support for the App. Apple has no obligation to furnish any maintenance or support.
- Warranty. HiveDevOps is solely responsible for any product warranties, whether express or implied. If the App fails to conform to any applicable warranty, you may notify Apple, and Apple may refund the purchase price (if any); to the maximum extent permitted by law, Apple has no other warranty obligation with respect to the App.
- Product claims. HiveDevOps, not Apple, is responsible for addressing any claims relating to the App, including product-liability claims, claims that the App fails to conform to legal or regulatory requirements, and claims arising under consumer-protection or similar legislation.
- Intellectual property. In the event of a third-party claim that the App infringes intellectual property rights, HiveDevOps, not Apple, is responsible for the investigation, defense, settlement, and discharge of that claim.
- Legal compliance.You represent that you are not located in a country subject to a U.S. Government embargo or designated as a “terrorist-supporting” country, and that you are not listed on any U.S. Government list of prohibited or restricted parties.
- Third-party beneficiary. Apple and its subsidiaries are third-party beneficiaries of these Terms and, upon your acceptance, have the right (and are deemed to have accepted the right) to enforce them against you.
17. Google Play — additional terms
If you download the App from Google Play, your use is also subject to the Google Play Terms of Service.
18. Contact
Questions about these Terms? Contact us at:
HiveDevOps Technology S.R.L.
San José, Costa Rica
Email: info@hivedevops.com
App support: jose@hivedevops.com