1. Who we are
PillStamp (the “App”) is operated by HiveDevOps Technology Sociedad de Responsabilidad Limitada (“HiveDevOps,” “we,” “us,” or “our”), a company organized under the laws of the Republic of Costa Rica. This Privacy Policy describes how we collect, use, share, and protect personal information when you use the App and related services (together, the “Services”).
By using the Services, you agree to this Privacy Policy. If you do not agree, please do not use the App. This Policy should be read together with our Terms & Conditions.
2. The short version
PillStamp is a confirmation-first reminder for pills, vitamins, and supplements: you mark each dose as taken. We do not ask for your name, email, or a password, and there is no account. Your medications, vitamins and supplements, schedules, and dose logs are stored in a database on your phone and are never uploaded anywhere — not to us, not to the cloud, not to anyone. Because no copy exists off your device, there is nothing for us to read, sell, or hand over. The flip side: if you lose the phone, reset it, or uninstall the App, that history is gone and cannot be recovered. The only data that does leave your device is the minimum around the App itself: crash reports, Firebase Analytics’ automatic events, and the identifiers Google’s ad network needs to show a banner ad.
3. Important health notice
PillStamp is not a medical device and does not provide medical advice, diagnosis, or treatment. Always consult your doctor, pharmacist, or another healthcare professional about your medications. Reminders can fail — for example, if your phone is off or out of battery, or if notification permissions are revoked — so never rely on the App as your sole safeguard for critical medication.
4. Information we collect
- Medication data (stays on your device).The names, doses, and schedules of the medications, vitamins, and supplements you enter, and the timestamps of the doses you mark as taken. Wherever this Policy says “your medication data,” it means all of that — vitamins and supplements included. You enter it, and it is stored only on your phone. We never receive it.
- Crash reports. If the App crashes, Firebase Crashlytics sends us a technical report: device model, operating-system version, app version, and the stack trace of the failure. It exists so we can fix the bug.
- Automatic usage events. Firebase Analytics records only its own automatic events (such as first_open, session_start, and app_update). We send no custom events, set no user properties, and set no user ID. The App never records what medication, vitamin, or supplement you take, when you took it, or how many you have.
- Advertising data.The App shows a Google AdMob banner ad. The ads SDK uses device and advertising identifiers as described in Google’s own policy.
5. Where your medication data lives
In exactly one place: the local database inside the App, on your device. There is no account, no server of ours, and no cloud copy. Your medication data is not uploaded, not backed up, not synced between devices, and not reachable by us — not even if you asked us for it, because we never have it.
Your medication data is never used for advertising, never used for analytics or profiling, never shared with the ad network, and never sold.
What this costs you. Because nothing is uploaded, nothing can be recovered. If your phone is lost, damaged, or factory-reset, or if you uninstall the App, your medication history goes with it, and neither you nor we can restore it. That is the price of the promise above, and we would rather say it plainly than bury it.
6. How we use your information
- Run the App on your device: show your schedules and log your doses (this happens entirely on your phone).
- Schedule the local reminders and alarms you configure.
- Show the banner advertising that keeps the App free.
- Fix crashes and understand, in aggregate and anonymously, that the App is being opened and used.
- Comply with legal obligations and respond to your support requests.
7. Legal bases (EEA/UK users)
If you are in the European Economic Area or the United Kingdom, we rely on the following legal bases for the data described above: performance of a contract (to provide the App), your consent (for example, personalized ads, where required), our legitimate interests (to fix crashes and keep the App working), and compliance with legal obligations.
9. Third-party services we use
- Google Firebase (Crashlytics for crash reports, and Analytics limited to its automatic events) — Google LLC. Firebase privacy.
- Google AdMob — banner advertising. AdMob & privacy.
- Apple App Store and Google Play — app distribution. Apple · Google.
None of them receive your medication data: that information does not leave your device.
10. Advertising & your choices
The App shows banner ads through Google AdMob; that is what keeps it free. If you are in the EEA, the UK, or Switzerland, we ask for consent before showing ads via Google’s User Messaging Platform (UMP) form, and you can change your decision at any time from the ad privacy options inside the App. You can also limit ad personalization and reset your advertising identifier in your device settings. Your medication data is never shared with the ads SDK and never used to pick the ads you see.
11. Reminders & notifications
PillStamp’s alarms and reminders are local notifications: they are scheduled and shown on your device, without passing through any server. Their content never leaves your phone. You can turn them off at any time from the App or from your system settings.
12. Data retention & deletion
We never hold your medication data, so there is nothing on our side to retain. On your device, it stays until you delete it: the in-app “Delete all my data”option wipes the local database, and uninstalling the App removes it too. Both are permanent — there is no cloud copy to fall back on. Crash reports and automatic usage events are kept only as long as needed for the purposes described in this Policy, per our providers’ retention periods.
13. Your rights and choices
- Costa Rica. We process personal data in accordance with Law No. 8968 on the Protection of the Person against the Processing of their Personal Data, overseen by PRODHAB.
- EEA / UK (GDPR). You may access, correct, delete, or export your data, object to or restrict certain processing, withdraw consent, and lodge a complaint with your local supervisory authority.
- California (CCPA/CPRA).You may request access to and deletion of your personal information and are entitled to non-discrimination for exercising your rights. We do not sell or “share” personal information as those terms are defined under California law.
For your medication data, you exercise these rights directly: we cannot access, export, or delete it for you, because it never reaches us. It is under your control on your phone, and the in-app deletion option removes it in one step. For the limited information our providers do process (crash reports, automatic usage events, and advertising identifiers), email info@hivedevops.com. We may need to verify your identity before acting on a request.
14. Children’s privacy
The App is intended for adults managing their own medications and is not directed to children under 13. We do not knowingly collect personal information from them. If you believe a child has provided us personal information, contact us and we will delete it.
15. International data transfers
The limited data described in this Policy (crash reports, automatic usage events, and advertising identifiers) may be processed and stored on servers outside your country of residence, including in the United States, and where required we rely on appropriate safeguards such as standard contractual clauses. Your medication data is transferred to no country at all — it stays on your device.
16. Security
Keeping your medication data solely on your device is itself the main security measure: there is no server to breach and no database of ours to leak. That information is protected by your phone’s own defenses, so your lock screen, device encryption, and keeping the operating system updated are your strongest safeguards. Even so, no storage method is completely secure, and we cannot guarantee absolute security.
17. Changes to this Policy
We may update this Privacy Policy from time to time. When we do, we will revise the “Last updated” date above and, for material changes, provide additional notice within the App or by other appropriate means.
18. Contact us
If you have questions about this Privacy Policy or your personal data, contact us at:
HiveDevOps Technology S.R.L.
San José, Costa Rica
Email: info@hivedevops.com
App support: jose@hivedevops.com