1. Who we are
Goldfish Memory (the “App”) is operated by HiveDevOps Technology Sociedad de Responsabilidad Limitada (“HiveDevOps,” “we,” “us,” or “our”), a company organized under the laws of the Republic of Costa Rica. This Privacy Policy describes how we collect, use, share, and protect personal information when you use the App and related services (together, the “Services”).
By using the Services, you agree to this Privacy Policy. If you do not agree, please do not use the App. This Policy should be read together with our Terms & Conditions.
2. The short version
Goldfish Memory is a single-player memory-training game that works almost entirely on your device. The only information that leaves your device is (a) a public leaderboard row — the display name and avatar you choose plus your best score and best-run stats — and (b) your subscription and purchase status. We do not ask for your real name or email, we do not run an analytics SDK, we do not send push notifications, we do not sell your data, and the free version shows only our own in-app promotions — not third-party network ads. The rest of this Policy explains the details.
3. Information we collect
We collect the following categories of information:
- Anonymous account identifier.The first time you open the App, an anonymous account is created for you automatically through Firebase Anonymous Authentication. This mints a random user identifier (“UID”) tied to your install. We do not ask for, and this account does not include, your real name, email address, or phone number.
- Profile & gameplay data. The display name and avatar (an emoji) you choose for each in-app profile, along with your scores, best runs, memory-span and streak records, daily activity, and settings. This data is stored on your device.
- Leaderboard data. If your profile earns a score, we publish one row to the global leaderboard containing the display name and avatar you chose, your best score, and your best-run statistics (longest span, longest streak, best zone), attributed to your random anonymous UID. This row is publicly visible to other players (see Section 5).
- Device & technical data. When your device connects to our cloud provider, standard technical information — such as your IP address, device type, and operating system — is processed to deliver the leaderboard and authentication services.
- Purchase data.Your subscription status, entitlements, and transaction identifiers for in-app purchases (Goldfish Memory Premium and “Continues”). Payments are processed by Apple and Google; we do not receive or store your full payment-card details.
- In-app promotions.The free version shows our own “house” ads for other HiveDevOps games and features. These are served from within the App and do not collect an advertising identifier or any additional data from you (see Section 8).
4. How we use your information
We use the information above to:
- Create and maintain your anonymous account.
- Run the game and save your profiles, scores, records, and settings.
- Publish and display the global leaderboard.
- Process subscriptions and unlock premium entitlements and Continues.
- Show advertisements in the free tier.
- Maintain security, prevent cheating, fraud, and abuse, and enforce our terms.
- Comply with legal obligations and respond to your support requests.
5. Legal bases (EEA/UK users)
If you are in the European Economic Area or the United Kingdom, we rely on the following legal bases: performance of a contract (to provide the game and leaderboard you request), your consent (for example, personalized ads, where required), our legitimate interests (to secure and improve the Services and keep the leaderboard fair), and compliance with legal obligations.
6. The global leaderboard is public
Goldfish Memory has a worldwide Top-100 leaderboard. When your profile posts a score, the display name and avatar you chose, your best score, and your best-run statistics are uploaded and shown to everyone who views the board. Because this information is public, please do not use a display name that reveals your real identity or any information you would not want to be seen publicly. The row is linked only to a random anonymous UID — not to your real name, email, or device contacts.
You control whether you appear on the board: a profile with no score is never published, you can change the display name and avatar at any time (which updates your row), and deleting the profile or using Delete all my data in Settings removes your leaderboard row (see Section 12).
8. In-app advertising
The free version of Goldfish Memory shows first-party promotions only— “house” ads for our own games and features, such as Goldfish Memory Premium. These promotions are served from within the App. They do not use a third-party ad network, do notcollect your device’s advertising identifier, and do not track you across other apps or websites. Subscribing to Goldfish Memory Premium removes these promotions. If we introduce third-party advertising in the future, we will update this Policy and provide any notice or choices required by law before doing so.
9. Third-party services we use
We rely on the following providers. Each processes data under its own privacy policy; we encourage you to review them:
- Google Firebase & Google Cloud (Anonymous Authentication and Cloud Firestore for the leaderboard) — Google LLC. Firebase privacy.
- RevenueCat — subscription management and purchase validation. RevenueCat privacy.
- Apple App Store / Google Play — purchase processing and delivery. Apple · Google.
10. Data retention
Most of your data — profiles, scores, records, and settings — lives on your device and is removed when you delete it or uninstall the App. Your leaderboard row is retained for as long as it is among the published entries or until you delete your profile or all of your data. When you delete your data, we delete the associated leaderboard rows, except where we must retain limited information to comply with legal obligations, resolve disputes, or enforce our agreements.
11. Your rights and choices
Depending on where you live, you may have the right to access, correct, delete, or export your personal data, to object to or restrict certain processing, and to withdraw consent.
- Costa Rica. We process personal data in accordance with Law No. 8968 on the Protection of the Person against the Processing of their Personal Data, overseen by the Agency for the Protection of Data of Inhabitants (PRODHAB).
- EEA / UK (GDPR). You may exercise the rights described above and lodge a complaint with your local supervisory authority.
- California (CCPA/CPRA).You may request access to and deletion of your personal information and are entitled to non-discrimination for exercising your rights. We do not sell or “share” personal information as those terms are defined under California law.
To exercise any of these rights, email info@hivedevops.com. Because accounts are anonymous, you may need to provide information (such as your leaderboard display name and approximate scores) so we can locate the data associated with your request.
12. Deleting your data
You can delete your data directly in the App at any time. Open Settings → Delete all my data and confirm. This wipes your profiles, scores, records, and settings from your device andremoves your leaderboard rows from our cloud. Deleting an individual profile also removes that profile’s leaderboard row. You can additionally uninstall the App to remove all local data. If you would like us to confirm deletion or help with a request, contact info@hivedevops.com.
13. Children’s privacy
The App is not directed to children under 13 (or the minimum age of digital consent in your country, if higher), and we do not knowingly collect personal information from them. If you believe a child has provided us personal information, contact us and we will delete it.
14. International data transfers
We and our providers may process and store your information on servers located outside your country of residence, including in the United States. Where required, we rely on appropriate safeguards (such as standard contractual clauses) for these transfers.
15. Security
We use technical and organizational measures to protect your information, including encryption in transit and server-side security rules that let a device write and delete only its own leaderboard rows. No method of transmission or storage is completely secure, however, and we cannot guarantee absolute security.
16. Changes to this Policy
We may update this Privacy Policy from time to time. When we do, we will revise the “Last updated” date above and, for material changes, provide additional notice within the App or by other appropriate means.
17. Contact us
If you have questions about this Privacy Policy or your personal data, contact us at:
HiveDevOps Technology S.R.L.
San José, Costa Rica
Email: info@hivedevops.com